Frequently Asked Questions (FAQ) - Sirius Site Studio
General Questions
General FAQs:
What services does Sirius Site Studio offer?
We specialize in web design, SEO, local SEO, content creation, and digital marketing strategies to help businesses grow online.
Who can benefit from your services?
Our services are designed for businesses of all sizes, from startups to established companies, looking to improve their online presence and attract more customers.
Can you tailor your services for my unique needs?
Yes, we tailor our services to meet the unique needs of each client, ensuring the best results for their specific goals.
How do I get started with Sirius Site Studio?
Simply contact us through our website or give us a call. We’ll schedule a consultation to discuss your needs and create a customized plan.
What is Sirius Site Studio?
Sirius Site Studio is a web design and SEO agency that builds smart websites for service-based businesses. We create custom-designed websites that are optimized for search engines, equipped with built-in lead capture tools, and automated to follow up with potential customers—so your website becomes a lead-generation engine, not just an online brochure.
Who do you build websites for?
We specialize in building websites for small to medium-sized, service-based businesses—such as plumbers, roofers, cleaners, movers, HVAC companies, and other local trade professionals. If your business relies on local visibility and consistent lead flow, our websites are built for you.
What makes Sirius Site Studio different from other web design companies?
Unlike traditional web designers, we don’t just build pretty websites—we create smart websites that are designed to rank on Google, capture leads automatically, and drive real results. We combine web design, local SEO, lead automation, and performance tracking into one system—so you don’t have to juggle multiple vendors or platforms.
What is a “smart website”?
A smart website is more than a static online presence. It’s a custom-built system that includes search engine optimization (SEO), AI chatbots, automated follow-ups, mobile responsiveness, and fast load times. It’s designed to help your business get found online, convert visitors into leads, and keep those leads engaged automatically.
How does your system help generate more leads?
Our websites include built-in AI chatbots, online forms, and call-to-action tools that capture leads 24/7. We also integrate automated email and text follow-ups to ensure that no lead is missed. Combined with our local SEO strategy, this creates a complete system for attracting, capturing, and converting traffic into customers.
Is this service only for local businesses?
While our smart websites are optimized for local search, we also work with regional and national service providers. However, our core expertise is helping small business owners dominate their local market using SEO, automation, and conversion-driven design.
Can I see examples of websites you’ve built?
Yes. You can view examples of our work in the Portfolio section of our website. Each project is custom-built and designed to reflect the brand, goals, and service area of the client.
Do you offer free consultations?
Absolutely. We offer free Discovery Calls to learn more about your business, review your current website or online presence, and show you how we can help. There’s no pressure or obligation—just honest advice and actionable insights.
Web Design FAQs:
What’s included in a smart website package?
Each smart website includes custom design, SEO optimization, mobile responsiveness, fast load times, built-in lead capture tools, AI chatbot integration, Google Business Profile support, calendar booking (if needed), and automated follow-up via email and SMS. It’s a complete system designed to attract, convert, and nurture leads.
How long does it take to build a website?
The timeline depends on the complexity of the project, but most websites are completed within 4-8 weeks.
Do you design websites for specific industries?
Yes, we have experience designing websites for various industries, including healthcare, retail, real estate, and more.
Can you redesign an existing website?
Absolutely! We can revamp your current website to improve its design, functionality, and performance.
Are your websites mobile-friendly?
Yes. Every website we build is fully responsive and optimized for mobile devices. Your site will look great and function smoothly on smartphones, tablets, laptops, and desktops.
Do your websites include SEO?
Absolutely. SEO is built into every smart website. This includes keyword-rich content, optimized page titles and metadata, local schema markup, image optimization, fast load speeds, internal linking, and technical SEO best practices to help your site rank on Google.
Will I be able to update my website after it’s built?
Yes. You’ll have full access to your website and can make basic updates yourself if you choose. We also offer ongoing support and maintenance plans if you'd prefer us to handle updates for you.
Do you offer website redesigns?
Yes. If you already have a website but it’s outdated, underperforming, or not generating leads, we can redesign it using our smart website system. We’ll improve its SEO, structure, design, and conversion flow.
Can you create pages for each of my services or locations?
Yes. We specialize in building SEO-optimized service pages and city-specific landing pages to help you rank for multiple keywords and service areas. This is one of the most effective ways to increase your visibility and generate more local traffic.
How long does it take to build a website?
Typical turnaround time is 2 to 4 weeks, depending on the complexity of your project and how quickly we receive your content and feedback. We also offer fast-track builds for clients who need to launch quickly.
What kind of businesses benefit most from your websites?
Our websites are ideal for service-based businesses that rely on phone calls, online forms, or bookings to generate leads—such as plumbing companies, HVAC contractors, cleaning services, moving companies, junk removal pros, and other local trades. If you want more leads from your website, we can help.
SEO FAQs:
How does local SEO work?
Local SEO helps your business appear in Google’s local search results and on Google Maps when customers in your area search for services. We optimize your website, Google Business Profile, citations, and content to increase your visibility in your local service area.
How long does it take to see results from SEO?
Most clients start seeing noticeable improvements in rankings and traffic within 60 to 90 days. Full results typically build over time, with continued growth as SEO efforts compound. The timeline depends on your market, competition, and current online presence.
Do you offer local SEO services?
Yes, we specialize in local SEO to help businesses rank higher in local search results and attract customers in their area.
What is included in your SEO packages?
Our SEO packages include keyword research, on-page optimization, content creation, backlink building, and performance tracking.
Do you handle keyword research and optimization?
Yes. We perform in-depth keyword research to identify the most valuable search terms for your services and locations. Then we optimize your website’s content, structure, metadata, and internal links to target those keywords effectively.
Do you optimize Google Business Profiles (GBPs)?
Yes. We optimize your Google Business Profile to improve your rankings in local search and Google Maps. This includes accurate listings, keyword-rich descriptions, service area targeting, review strategies, and photo optimization.
Will I get monthly SEO reports?
Yes. Every SEO package includes monthly performance reports that track your rankings, website traffic, keyword visibility, Google Business Profile metrics, and lead generation. We make sure you always know what’s working and where you’re improving.
What’s the difference between on-page and technical SEO?
On-page SEO focuses on optimizing the content and structure of your website pages—like headlines, keywords, internal links, and metadata. Technical SEO deals with backend factors like site speed, mobile responsiveness, indexing, crawlability, schema markup, and core web vitals.
Can you help me rank higher on Google Maps?
Yes. We use a combination of Google Business Profile optimization, local content strategies, citation building, and proximity-based targeting to help your business appear more often—and higher—in Google Maps search results.
Pricing & Plans FAQs:
What are your pricing plans?
We offer several pricing plans, including Starter, Pro, and custom packages. Visit our Pricing Page for details.
Do you offer monthly payment options?
Yes, most of our plans are available with monthly payment options for your convenience.
Is there a setup fee?
Some plans, like the Pro Plan, include a one-time setup fee. Check our pricing page for specific details.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time based on your business needs.
Technical FAQs:
Do you provide hosting services?
Yes, we offer hosting services to ensure your website is fast, secure, and always online.
What platforms do you use for web design?
We work with popular platforms like WordPress, Shopify, and custom-built solutions.
Do you offer website maintenance?
Yes, we provide ongoing maintenance services to keep your website updated, secure, and running smoothly.
What if I need technical support?
Our team is available to provide technical support and resolve any issues you may encounter.
Content & Marketing FAQs:
Do you offer content creation services?
Yes, we create high-quality content, including blog posts, articles, and website copy, to engage your audience and improve SEO.
How often should I update my website content?
Regular updates are recommended to keep your content fresh and relevant. We suggest adding new content at least once a month.
Do you manage social media accounts?
Yes, we offer social media management services to help you grow your online presence and engage with your audience.
Can you help with email marketing?
Absolutely! We design and manage email marketing campaigns to nurture leads and drive conversions.
Privacy & Security FAQs:
How do you protect my data?
We follow strict data protection protocols and use secure technologies to safeguard your information.
Do you comply with GDPR and other privacy regulations?
Yes, we ensure our services comply with GDPR, CCPA, and other relevant privacy laws.
What is your refund policy?
We offer refunds on a case-by-case basis. Please refer to our Terms & Conditions for details.
How can I contact you for support?
You can reach us via phone, email, or the contact form on our Contact Page.
Lead Capture & Automation
What kind of automation comes with your websites?
Every smart website includes built-in automation tools such as AI chatbots, lead capture forms, automated email and SMS follow-ups, and calendar integration. This helps you engage visitors instantly, collect lead information, and follow up without lifting a finger.
Do you include AI chatbots or voicebots?
Yes. Our smart websites can include AI chatbots and optional voicebots to interact with visitors in real time. These bots qualify leads, answer common questions, collect contact information, and even book appointments—24/7.
How does the AI chatbot work?
Our AI chatbot is trained to greet visitors, guide them through your services, answer frequently asked questions, and capture lead information like name, phone number, and service needs. It can also connect to your calendar and trigger email or SMS follow-ups automatically.
Can I integrate my calendar for bookings?
Yes. We integrate your website with your calendar platform (such as Google Calendar or Calendly) so leads can schedule appointments, consultations, or discovery calls directly from the website or chatbot.
Will leads be followed up with automatically?
Yes. Once a lead is captured, our system can automatically send follow-up emails or text messages based on your preferred schedule. This increases your chances of converting leads into customers—even if you’re unavailable at the moment.
Do you offer SMS and email marketing automation?
Yes. Our automation system includes custom email and SMS sequences for lead follow-up, appointment reminders, missed call follow-ups, and promotional messages. You can personalize the timing, content, and triggers based on your business needs.
Pricing & Packages
How much does a smart website cost?
Our smart websites start at $997 for the one-time setup, plus a monthly fee based on the plan you choose. Monthly plans range from $97 to $497, depending on the features and services included.
Do you charge a setup fee?
Yes. All plans include a one-time setup fee to cover custom design, buildout, SEO optimization, chatbot setup, automation configuration, and launch. This ensures your website is built for performance from day one.
Are there any long-term contracts?
No. We operate on a month-to-month basis. You’re never locked into a long-term contract, and you can cancel or upgrade anytime. We believe in earning your business every month through results.
What’s the difference between your Starter, Unlimited, and Pro plans?
Starter Plan: For new businesses that need a simple, lead-ready website with essential automation and SEO.
Unlimited Plan: Includes everything in Starter, plus unlimited content updates, multi-page support, and more advanced integrations.
Pro Plan: Designed for growth-focused businesses; includes full SEO services, content creation, GBP optimization, link building, and full AI automation.
Do you offer SEO-only packages?
Yes. We offer standalone SEO packages that include local SEO, Google Business Profile optimization, link building, blog content, schema markup, and monthly reporting—ideal for businesses with an existing website.
Is there a money-back guarantee?
We don’t offer a formal money-back guarantee, but we do offer a transparent process and ongoing monthly billing so you can cancel anytime if the service doesn’t meet your expectations. No long-term commitment means zero pressure.
Are there any hidden fees?
No. We provide transparent pricing with no hidden charges. The only additional costs are optional services you choose to add—like email/SMS marketing credits or extra content writing. Everything is clearly listed in your proposal.
What’s included in the monthly fee?
Your monthly fee covers hosting, maintenance, support, automation tools, performance tracking, and—depending on your plan—SEO, AI chatbots, content updates, and more. It’s designed to give you a complete solution with no surprises.
Section 6: Support & Maintenance
Do you offer website maintenance?
Yes. Every Sirius Site Studio website includes ongoing maintenance as part of your monthly plan. We handle updates, monitor performance, troubleshoot issues, and keep your site running smoothly and securely.
What happens if something breaks on my website?
If something breaks or goes offline, we fix it. Our team monitors and supports your site so technical issues are addressed quickly. You can also contact us directly for priority support.
Is hosting included?
Yes. All of our plans include secure, high-speed cloud hosting with uptime monitoring, SSL security, and daily backups. You don’t need to manage a separate hosting account—we take care of everything.
Can you help with updates or changes to my site?
Yes. Depending on your plan, we offer support for unlimited website updates. Whether you need to change text, add a new page, or swap images, we’ll take care of it for you—usually within 1–2 business days.
What kind of support do you offer after launch?
We provide ongoing email and chat support, performance monitoring, and regular check-ins for clients on SEO or Pro plans. You’re never left on your own—our team is here to help you succeed long-term.
Will I have access to my website?
Yes. We believe in transparency and ownership. You’ll have access to your website and can make edits yourself if you choose. Most clients prefer to let us handle updates, but the option is always there.
Onboarding & Process
What is the process to get started?
Getting started is simple. First, schedule a free Discovery Call so we can learn about your business and goals. After that, we’ll send you a proposal, gather your content (like services, photos, and branding), and begin building your smart website.
How long does onboarding take?
Most clients complete onboarding in 1–3 business days. Once we receive your content and information, we can begin building your website right away. You’ll also receive a welcome email and checklist to guide the process.
Do I need to provide any content or photos?
We can work with what you have, or we can create content for you. If you have logos, service descriptions, team bios, or images, we’ll use them. If not, we offer content writing and stock image sourcing as part of your setup or Pro Plan.
Will you help me write content for my website?
Yes. We offer professional copywriting services for all major pages, including your homepage, service pages, about page, and calls to action. Our content is written with SEO and lead conversion in mind.
Can I use my existing domain?
Yes. If you already have a domain name, we’ll help you connect it to your new smart website. If you don’t have one yet, we can guide you through purchasing and registering one.
Do you migrate my old website to the new one?
Yes. We can migrate content, images, and structure from your old website to your new site—while also improving design, SEO, and performance. We’ll ensure your new site is better optimized and ready to rank.
Technical SEO & Performance
Do you use schema markup on websites?
Yes. We add structured data (schema markup) to your website to help search engines better understand your content. This can enhance your visibility in search results with rich snippets, FAQs, service listings, and more.
Will my site be optimized for Core Web Vitals?
Yes. We optimize your site for Google’s Core Web Vitals, which measure page speed, responsiveness, and visual stability. Fast-loading, well-structured sites not only improve user experience but also boost search rankings.
Do you submit my website to Google Search Console?
Yes. We connect and verify your website in Google Search Console so we can track search performance, indexing status, and keyword visibility. You’ll receive monthly reports based on real data from your account.
Can you help with Bing Webmaster Tools?
Yes. We submit your website to Bing Webmaster Tools, just like we do with Google. This ensures your site is indexed and optimized for both major search engines, improving your reach and discoverability.
Do you compress and optimize images?
Yes. We optimize all images for fast load times and performance. This includes compressing files, serving next-gen formats (like WebP), and using proper sizing to ensure your site loads quickly on all devices.
Is SSL and site security included?
Yes. Every smart website we build includes SSL encryption, secure hosting, daily backups, and protection against malware and spam. Your site and your visitors' data are protected at all times.
How do you handle redirects and site speed optimization?
We set up proper 301 redirects during migrations and implement caching, image optimization, code minification, and other best practices to ensure fast load speeds and a smooth user experience.
Competitive Advantage
Why should I choose Sirius Site Studio over another agency?
Sirius Site Studio combines custom web design, SEO, and lead automation into one smart, affordable system. Unlike traditional agencies that focus only on design, we build performance-driven websites that rank on Google, capture leads automatically, and help small businesses grow. No jargon, no contracts—just results.
What happens if I wait to update my website?
Waiting can cost you leads, search rankings, and revenue. Every day your site isn’t optimized means lost visibility in Google, missed customer inquiries, and more opportunities going to your competitors. Investing in a smart website now protects your growth long-term.
Do you offer bundled website + SEO + automation plans?
Yes. Our Pro Plan includes everything: custom website design, full SEO services, Google Business Profile optimization, content creation, AI chatbots, and lead follow-up automation. It’s a complete solution for growth-focused service businesses.
How is your pricing different from other web designers?
We offer flat-rate pricing with no long-term contracts or hidden fees. Our packages are built for small and growing businesses that need a powerful online presence without the high costs of a traditional agency or the complexity of DIY tools.
Can you explain the ROI of a smart website?
A smart website is built to generate leads, rank on search engines, and follow up with prospects automatically. That means more calls, more appointments, and more customers—without extra effort. Most clients see their website go from passive brochure to active lead generator within the first 60–90 days.
Legal & Compliance
Do your websites comply with ADA accessibility standards?
Yes. We follow ADA best practices to help ensure that your website is accessible to users with disabilities. This includes using readable fonts, proper contrast, keyboard navigation, image alt tags, and accessible layouts that support compliance with WCAG guidelines.
Do you provide privacy policy or terms and conditions pages?
Yes. We provide templated Privacy Policy and Terms & Conditions pages for every website we build. These can be customized to fit your business and help you meet basic legal and compliance standards online.
Is my data and customer data secure?
Yes. All websites are hosted on secure, encrypted servers with SSL certificates, daily backups, and proactive monitoring. We do not sell or misuse your customer data. Our automation systems are built to comply with privacy and data protection guidelines.
Perfect for small businesses and startups looking to establish an online presence. This plan includes essential SEO features and automation tools to capture leads and enhance engagement.
3 - Page Website
Google Cloud Hosting
On - Page SEO
SMS & Email Automations
Missed Call Text Back
Contact Form & Chat Widget
Ideal for growing businesses that need more advanced automation, local SEO optimization, and seamless online appointment booking. This plan helps streamline operations while boosting visibility.
5 - Page Website
Everything in Starter Plan +
Advanced SMS & Email Automations
Google Business Profile Automation
Payment Processing
Calendar Booking System
Designed for businesses looking for a high-performance website with AI-driven engagement, ongoing SEO updates, and expert marketing consultations to drive consistent growth.
10 + Page Website
Everything in the Unlimited Plan +
A.I. Chatbot
Ongoing SEO Updates
Bi-Monthly Marketing Consultation Calls
SEO Strategies That Works
Effective SEO Plans for Every Business
Rank Higher in Local Searches
& Get More Customers
Our Local SEO Ranking Plus package is designed for businesses that rely on local customers. We focus on improving your visibility in Google Maps & local search results so more people in your area can find you online.
Optimize Google Business Profile - A full review of your Google Business Profile to ensure all information is correct & optimized.
Fix Existing Listings – We check & correct incorrect business details online.
Google Business Profile Q&A - Build a series of questions and answers about the company and services.
Keyword Targeting – We focus on 1-3 of the most valuable keywords to attract customers actively searching for your services.
Google Business Profile Management – Keep your profile updated & ranking higher.
Google Business Profile Posting – Monthly posts to engage customers & improve visibility.
Geo-Targeting – We optimize your business for location-based searches to bring in more local traffic.
Reputation Management – We help you get more 5-star reviews & respond professionally to customer feedback.
Local Directory Listings – We add your business to key online directories to improve credibility & rankings.
Advanced Local Search Tracking – We monitor your rankings with Local Search Grid & Rank Tracker tools.
Optimized for Smart Websites to Rank Higher
& Convert More Leads
Our Smart Website & GBP SEO Package is designed for businesses looking to maximize their website’s performance & Google Business Profile (GBP) rankings. We optimize your site for search engines, enhance your GBP for local visibility, & create content that attracts & converts visitors into customers.
Everything in the Local SEO Package +
Metadata Optimization – We update page titles, descriptions, & header tags to help Google understand & rank your pages.
Alt Image Texts – We add descriptions to your website images so they can rank in Google Image Search.
Schema Markup – We add special codes to help search engines understand your content better, improving rankings.
Internal Linking – We improve your site’s internal links to guide visitors to the most important pages & help Google understand your site.
Canonical Tags & Redirects – We fix incorrect or missing settings to ensure all pages are correctly indexed by Google.
Miscellaneous Fixes – We add special tags (Open Graph & Twitter Cards) so your content looks great when shared on social media.
Content Strategy Plan – We create a strategy to help expand your content & rank for more keywords.
Blog Writing – 4 high-quality blog posts per month to attract new visitors & improve rankings.
Content Enhancements – We improve your existing content to ensure it is better than competitors & ranks higher.
50 + Local Citations – We add your business details to 50 top local directories to boost your Google Maps rankings.
Cloudstack Backlinks – We use trusted cloud-based sites to build high-quality links that boost your website’s authority.
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